Service

On Site/In Home Service Times

On site and In Home service is available Monday through Friday from 9AM to 4PM excluding Holidays. Saturday appointments may be scheduled in special circumstances from 9AM to 12PM for an additional charge.

Services for Windows based PCs

New PC set ups
PC Upgrades and Repairs
PC Clean Ups
Software and Hardware installation
PC and Software Trouble shooting
System and Data Back ups
Data Base Support
Spam Filtering
Anti-virus/Malware Removal
Free programs

Support for Windows based PCs

In Home Service
On-line Service
Self Help Support
Data Back up help
PC Evaluations
Database Help
Email Setups and Trouble shooting
Website operation help
Software and IT Support
Wireless and Wired Networking
Our Own Free Safe Home Page

On Site/In Home Service Area

Amesbury, Andover, Arlington, Beverly, Beverly Farms, Billerica, Boxford, Burlington, Byfield, Chelsea, Danvers, Essex, Everett, Glouchester, Groveland, Hamilton, Ipswich, Lexington, Lynn, Lynnfield, Manchester, Marblehead, Middleton, Newburyport, North Andover, North Reading, Peabody, Reading, Revere, Rockport, Rowley, Salem, Salisbury, Stoneham, Swampscott, Tewksbury, Topsfield, Wakefield, Wenham, West Boxford, Wilmington, Winchester, Woburn

Phone and Web Based Support

Phone based support is available to all BWPD customers on a pay as you go basis and is billed on a per quarter hour basis. Web based support is available via VPN connection and requires the purchase of an annual subscription fee of $69.95 plus quarterly hour charges. Web based support requires the installation of VPN software. A connection to your computer can only be made with your permission and the software is easily disabled when not in use with the click of your mouse.
 

Call 508-843-3387 for fast courteous service.

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